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Looking for an alternative to TruConnect for your Lifeline Service? Cliq Mobile, in partnership with American Broadband, offers a seamless way to get free Lifeline service with better support, easier sign-up, and exceptional customer service. Whether you're on SNAP, Medicaid, or SSI, or just want a more consistent phone experience, Cliq helps you stay connected without frustration. Imagine signing up for free phone service in minutes — no confusing paperwork, no data throttling, and real people ready to help.
💨 Quick Approval
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🆓 Free Shipping
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⭐️5-Star Support
TruConnect has a mixed reputation with many customer complaints. Many users on review sites warn others not to use TruConnect with recommendations like "Beware of deceptive door to door salesmen!" and "Don't use even Lifeline services with TruConnect." PissedConsumer
Some customers report receiving broken phones, poor reception, and frustrating customer service experiences according to Trustpilot
Cliq Mobile offers a better alternative with:
TruConnect is a Lifeline provider offering free phone service to qualifying low-income individuals. However, it has earned only a 1.9-star rating across 701 reviews, with complaints about phone quality, customer service, and reliability issues (PissedConsumer). Many customers report difficulties with device replacements and unexpected service interruptions.
Yes, switching Lifeline providers is allowed and straightforward. If you're currently with TruConnect and frustrated with their service, you can apply directly through Cliq Mobile. During the application process, you'll be asked to consent to a transfer of benefit — and once approved, your service will be switched to Cliq with no interruption.
Yes, you can keep your existing phone number when switching from TruConnect to Cliq Mobile. Number portability is guaranteed by federal regulations, and our team will handle the transfer process for you. Unlike TruConnect, which often has delays in number transfers, Cliq Mobile completes most transfers within 24 hours of approval.
TruConnect offers up to 6GB of data with their Lifeline ccording to their hough many customers report receiving only 4.5GB in practice. Smartprepaidcellphones)
Cliq Mobile consistently provides 6GB of high-speed data each month with no surprises or hidden limitations.
Yes. Many TruConnect customers report receiving "reject phones" with issues like malfunctioning touchscreens and poor battery performance. (PissedConsumer)
Cliq Mobile provides new, reliable Android 4G LTE smartphones that are fully tested before shipping. Our phones come with a straightforward replacement process if anything goes wrong.
Yes, just like TruConnect, Cliq Mobile offers a Bring Your Own Device (BYOD) option. If you have a compatible unlocked phone that you're happy with, we'll send you a free SIM card with simple activation instructions.
Still have questions? Get connected to our support team.
Claim My Free Phone Service
“Quick and easy Application!”
“After struggling with my TruConnect phone that would randomly lose service and had terrible battery life, switching to Cliq was like night and day. The application process was simple, my phone arrived quickly, and it actually works reliably. The customer service team answered all my questions without putting me on endless holds.”
“More data, better service!”
“I switched from TruConnect to Cliq Mobile and immediately noticed the difference in data allowance. With TruConnect, I was always running out of data by the third week of the month. Cliq actually gives me 6GB instead of 4.5GB, and their customer service actually answers the phone when I call!”
“Straightforward application process!”
"TruConnect's application process was so confusing - I kept getting different information each time I called. With Cliq Mobile, I applied online in minutes, received approval the next day, and had my phone within the week. No runaround, no confusion, just simple and reliable service."
At Cliq Mobile, we believe digital access should start with human connection — and end with peace of mind.
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Unlimited Talk & Text + High-Speed Data at No Cost to Qualified Applicants
